At Bansal Stationery Mart, we are committed to delivering your orders safely and on time. Please review our Shipping Policy for details regarding delivery timelines, charges, and logistics.
1. Shipping Coverage
We currently ship across India. For bulk or corporate orders outside standard delivery zones, please contact us directly.
2. Order Processing Time
- Orders are typically processed within 1-2 business days (excluding Sundays and public holidays).
- Orders placed after 3 PM IST are processed the next business day.
- You will receive a confirmation email with tracking details once your order is dispatched.
3. Estimated Delivery Time
- Metro Cities: 2–4 business days
- Tier 2 & 3 Cities: 3–7 business days
- Remote Areas: 5–10 business days
Note: Delivery time may vary due to weather, courier delays, or high order volume.
4. Shipping Charges
- Prepaid Orders:
- Orders above ₹999 – Free Shipping
- Orders below ₹999 – Nominal Flat Rate [Insert Amount]
- Cash on Delivery (COD):
- Additional COD charges may apply based on order value and location.
5. Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS. You can track the status on our website or through the courier partner’s site.
6. Delivery Partners
We partner with reliable and well-known logistics providers such as:
- Delhivery
- DTDC
- Bluedart
- India Post
- Xpressbees
7. Delay in Delivery
We strive for timely delivery, but certain factors may lead to delays:
- Natural calamities or weather conditions
- Remote delivery locations
- Courier partner issues
We will proactively inform you in such cases.
8. Address Accuracy
Please ensure all shipping details (address, pin code, contact number) are correct when placing the order. We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.
9. Undelivered Packages
If a package is returned due to non-availability or incorrect address:
- We will contact you to reschedule delivery.
- Re-shipping charges may apply.
